What to expect at your Rufford Pastures show-home appointment
If you’ve recently booked an appointment to see our beautiful Rufford Pastures show-home in Edwinstowe – here’s what to expect when you arrive, and the measures we’ve taken for the safety of our visitors and colleagues.
To make sure you have a safe visit, we have implemented several procedures listed in the “What happens when I visit” section below. Please be assured that after every appointment, the show-home is thoroughly cleaned ready for you. If you do feel unwell, please do not visit. Only members of your household can visit in any one appointment.
What happens when I visit?
We can accommodate a maximum of 2 people (from the same household) per viewing
Our team will use a contactless digital thermometer to remotely check your temperature – anyone exhibiting a high temperature of over 38C will unfortunately be unable to visit
Please use our hand gel provided prior to viewing the show-home, you may keep your bottle as a gift from us.
Please wear disposable gloves provided during your viewing
Please follow the 2m social distancing rules with our staff
Once you have finished viewing, we can answer your questions at a safe distance
Please do not attend your appointment if you have or develop:
A new persistent cough or difficulty breathing
A fever or high temperature, or loss of sense of smell or taste
Flu like symptoms and pains
Been in contact with anyone who has shown signs of the above symptoms
If you live in an area currently under a local lockdown (such as Leicester)
For the safety of our staff and visitors, please note our current safety guidelines before your visit
Our staff will be strictly following the 2m (6ft) social distancing rules within our show-home
In order to allow for social distancing, we will only be able to allow a maximum of 2 people (from the same household) inside our show-home during the viewing
We will be limiting each appointment to a maximum of 2 people (from the same household)
In line with the current legislation, we are only able to allow people from the same household to view our show-home together (if you would like a friend or relative who doesn’t live with you to view the show-home, they would need to book a separate appointment)
Please do not attend your appointment if you are in a vulnerable group and currently shielding, or if you or a member of your household are currently self-isolating
We will provide hand sanitiser for use before and after your viewing
We will also provide disposable gloves for you to wear during your viewing should you wish
Unfortunately, at this time we will be unable to offer any refreshments (tea, coffee etc.) during your visit
We will also be unable to sign any paperwork during your visit, or provide our usual brochures. However, we will be happy to email electronic copies of these to you should you wish
If you have any questions once you have finished your viewing, our staff will be available to answer them at a safe distance
If you have any other questions before your appointment, please don’t hesitate to give our friendly team a call on 01623 827695
Remember to follow us on Facebook for our latest news and if you are unable to make your appointment, please let us know.